Our Store Policies

Things You Need to Know

We founded Moda LatinaAmericana with one goal in mind: to give our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the principled values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look. Contact us to learn more!

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Return Policy

Moda LatinaAmericana offers store returns so long as the return is processed within 15 days from the date of purchase with proof of receipt. Moda LatinaAmericana offers store credit on all items returned. Customers have 15 days from the date of purchase to exchange the purchased item be it the item is similar to the original purchased item or not. The difference in cost will be calculated during the exchange which at that time, the difference in cost must be paid by the customer before the exchange is executed. Customers will receive a store credit for the difference if the cost of the exchanged purchase is less than the cost of the initial purchased item. Exchanges are not honored without a valid receipt from modalatinaamericana.com.

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Shipping Policy

All orders are processed within 2-7 business days. Please allow additional days in transit for delivery. If we expect there to be a significant delay in the shipment of your order, we will contact you via e-mail or telephone.

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Domestic and international customers have the following shipping options: USPS, UPS, Fed Ex or DHL. Standard rates apply.

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Privacy Policy

This privacy notice discloses the privacy practices for modalatinaamericana.com. This privacy notice applies exclusively to information collected by this website as it will notify you of the following.

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1. What personally identifiable information is collected.

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2. The security procedures in place to protect your information.

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3. How you can correct an inaccuracy in your information.

Information, Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily disclose to us via email or other direct contact from you. We will not sell or rent your information to any person, place or thing.

We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

Your may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

- View your data on file, if any.  

- Change/correct any data we have about you.

- Request that we delete any data we have about you.

- Express any concern you have about our use of your data.  

Security

We take precautions to protect your information. All information submitted via the website is protected both online and offline. All collected information such as credit card data is encrypted and transmitted to us in an encrypted code. While we use encryption to protect sensitive information transmitted online, we also take precautions to protect your information offline. The computer/servers in which we store personally identifiable information are kept in a secure environment. If you have concerns about our privacy policy, please contact us at support@modalatinaamericana.com.

Registration is required to use our website which requires one to disclose information such as name and email address. Website users are also required to establish a username and password. User names are kept on file. Passwords are not. This information is used to contact you about the products/services on our site in which you have expressed interest. Website users have the option to provide demographics such as age or gender but disclosure of such information is strictly optional. We request information from you on our order form to effect online purchase from our site which requires customers to disclose sensitive information such as name and credit card numbers. This information is solely used for billing purposes to fulfill orders. If we have trouble processing your order, we will contact you.

Thank you for shopping at modalatinaamericana.com.

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